The CHERTOFF Group

Crisis Management

What should you do? What should you say? Don’t wait for a crisis to decide.

The midst of a crisis is no time to start developing a plan. You need to react almost reflexively. You need to know ahead of time exactly what you’ll do, and you need to know how you’ll do it. But how can you plan if you don’t know what kind of crisis you will face, or when?

The answer lies in following proven methodologies for dealing with uncertain events. The Chertoff Group has first-hand experience dealing with some of the worst uncertainties in modern history. Additionally, in the private sector, no one knows crisis communications better than the team at Burson-Marsteller. We’ve thus formed a powerful strategic partnership with Burson-Marsteller to combine our extensive crisis management expertise with their broad crisis communications skills.

Together we’ll help you evaluate your risks, test your plan, and train your in-house crisis management team. Long before you need to, you’ll know if you are ready to deal with everything from product tampering to a cyber attack. In a global economy and the age of instant internet communications, bad news – whether true or fabricated – can reach everyone you care about in a matter of minutes. You’ll need to respond just as quickly – and responding effectively is a byproduct of planning ahead of time.

Equally important, we’ll be there with you. Because no one makes better, calmer decisions in an emergency than someone who has done it hundreds of times before. We have, and with proven results.

There are some things in life no one can prevent. With our help, your business and your reputation will be able to respond and recover.